Business Process Improvement
Workflow reviews, process mapping, bottleneck identification, operational redesign, and control improvement.
How this works
I help businesses improve their processes and build practical solutions using automation, AI agents, and custom applications.
Diagnose · Design · Develop · Deploy · Deliver

Problems solved
If one of these sounds like your week, there is almost always a better system underneath it.
Services
Where I Create Business Value
Workflow reviews, process mapping, bottleneck identification, operational redesign, and control improvement.
How this worksAutomated reporting, approvals, notifications, data collection, document generation, and administrative workflows.
How this worksFocused assistants for customer support, knowledge retrieval, analysis, sales support, reporting, and staff operations.
How this worksWeb applications designed around specific business, customer, or operational needs.
How this works
Selected work

Solar sizing and ordering system for Prado Power. It collects customer load information, recommends system capacity, applies Prado benchmark pricing, and supports the journey from estimate to order.
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Restaurant ordering platform designed to simplify menu selection, order placement, and order-management workflows.
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AI-supported brand and content project covering product storytelling, campaign concepts, imagery, and video for the Signature Juice Collection.
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Project tracker designed to improve task ownership, milestone visibility, progress reporting, and management oversight.
Open case studyThe method
A connected process, so you always know which stage we are in and what comes out of it.
Understand the business problem, users, current workflow, constraints, and desired outcome.
Shape the improved process, user journey, data flow, interface, and solution architecture.
Build the automation, AI agent, application, or content system.
Publish or integrate the solution in its intended environment and confirm that it works.
Hand over the solution, explain its use, measure results, and provide the agreed documentation or support.

Engr. Terkuma Ephraim Ivande, known as TK the TinkTank, is an electrical and computer engineer, business operator, and AI generalist. He serves as Chief Operating Officer and Executive Director at Prado Power, working across strategy, project development, commercial operations, and the delivery of energy solutions.
Read the full storyCredential
A structured evidence register of everything built during the accelerator: application builds, published content, generative AI image and video projects, automation recordings, and the certificate when issued.
View the evidence registerDescribe what is slow, manual, or unclear in your business. I will tell you honestly whether I can help and what the first step would look like.
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